Apple icloud Removal

If you'd like to return any Apple products because you've changed your mind, you'll need to remove your iCloud account before sending it back. Removing your iCloud account is easy and can be done directly from your device. 

Below are some instructions on how to remove your iCloud account directly from the device you wish to return: 

 

iPhone  If you're using iOS version 10.3 or later:  1. Go to Settings 2. Tap on [your name] 3. Scroll down and tap Sign Out 4. Enter your Apple ID password when prompted 5. Tap Turn Off.

 

If you're using iOS version 10.2 or earlier:  1. Go to Settings > iCloud > Sign Out 2. Tap Sign Out again 3. Then tap Delete from [My device] 4. Enter your Apple ID password when prompted 5. Next go to Settings > iTunes & App Store > Apple ID > Sign Out

 

It's important to remember to remove your iCloud account before returning your device as we can't process returns that are still locked to an iCloud account. If you’re unable to remove the iCloud account, please get in touch and we can help with remote removal.